Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you (“you”, “your”, or “Customer”) and Shamanic Technologies(“we”, “us”, “our”, or “distribute”) regarding your access to and use of the distributeplatform, websites, APIs, dashboards, and related services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

You must be at least 18 years old and capable of entering into a binding contract. You agree to provide accurate, current account information and to keep it up to date.

You are responsible for all activity that occurs under your account, including outreach we send on your behalf. Keep your credentials confidential and notify us immediately at support@distribute.you if you suspect unauthorized use.

distribute is a done-for-you (DFY), bring-your-own-keys (BYOK) automation platform built on the Model Context Protocol. You provide a URL and a budget; we orchestrate lead discovery, message generation, outreach delivery, reply qualification, and reporting across multiple channels (sales cold email, PR, VC outreach, hiring, accelerators, journalist pitching, and more).

The Service depends on AI providers, data providers, email infrastructure, social account infrastructure, and other third parties. See Section 8 (Third-Party Services).

Variable, pay-as-you-go pricing. distribute charges you only for what you use, calculated from per-unit costs of the underlying providers (AI inference, lead data, email sending, warmed-inbox infrastructure, etc.) plus our platform fee. Unit prices change whenever an upstream provider rate changes, and we may adjust our platform fee at any time.

The pricing page is informational. Pricing displayed on our marketing pages, blog, documentation, social posts, partner materials, or any other communication is provided for transparency and convenience only and may be inaccurate, outdated, or incomplete. It does not constitute a binding offer or a guarantee of price. The authoritative price for any unit of consumption is the price shown live in your dashboard at the moment that unit is consumed and the price actually charged against your credit balance. By using the Service you accept that the live dashboard price (and the corresponding debit) is the only price that governs.

Credits. The Service operates on prepaid credits. You purchase credits in advance; we debit credits as you consume units. Credits are denominated in USD cents, are non-refundable except where required by law, are not transferable between accounts, and have no cash value outside the Service.

Auto-reload. You may enable auto-reload, which authorizes us to charge your saved payment method (via our payment processor, Stripe) for a configured top-up amount whenever your balance falls below a configured threshold. By enabling auto-reload you authorize recurring charges of variable amounts without further confirmation, up to and including the limits you configure. You can disable auto-reload at any time in the dashboard; disabling stops future top-ups but does not refund previously-charged amounts.

Welcome credits and promotions. Welcome credits, referral credits, and promotional credits are granted at our sole discretion, have no cash value, may expire, and may be revoked for abuse.

Taxes. Prices exclude applicable taxes, duties, and levies, which you are responsible for paying.

Disputes about charges. If you believe a charge is incorrect, contact us at support@distribute.you within thirty (30) days of the charge. After thirty days, charges are deemed accepted.

Authorization. By using the Service you authorize distribute and its affiliates to send email, social messages, replies, follow-ups, and other outreach on your behalf, referencing your brand, product, founders, and content.

Our infrastructure. Unless you explicitly configure and connect your own sending infrastructure, outreach is sent from sending infrastructure owned, operated, or contracted by us or our affiliated marketing agency, including but not limited to: email inboxes on domains we or our agency own; email accounts that we pre-warm and maintain; LinkedIn, X (Twitter), and other social accounts operated by our agency on behalf of multiple customers; shared and dedicated IP pools; and third-party sending platforms such as Postmark, Instantly, Apollo, and equivalents. Messages may be sent from email addresses, domains, and social handles that do not match your own brand, and replies may be routed through our infrastructure before being forwarded to you.

Shared deliverability risk. Because some infrastructure is shared across customers, the conduct of other customers and the conduct of recipients can affect deliverability, inbox placement, blacklisting, and account suspension on third-party platforms. We do not guarantee delivery, open rates, reply rates, inbox placement, or any specific outcome. We may pause, throttle, re-route, or suspend any outreach (including yours) at any time if we determine, in our sole discretion, that doing so is necessary to protect the integrity of our infrastructure or the interests of other customers.

Your compliance obligations.You are solely responsible for ensuring that any outreach you direct us to send complies with all applicable laws and platform terms, including without limitation the CAN-SPAM Act (U.S.), CASL (Canada), GDPR (EU/UK), PECR (UK), CCPA / CPRA (California), TCPA (U.S.), and the terms of service of LinkedIn, X (Twitter), Google, Microsoft, and every other platform involved. You represent and warrant that (a) you have a lawful basis to contact each recipient; (b) you have not targeted recipients on suppression lists or who have unsubscribed; (c) your content is truthful, not misleading, and does not infringe third-party rights; and (d) your product or service is real and legally operable in the recipient’s jurisdiction.

Recipient data. You instruct us to process recipient personal data on your behalf as part of the Service. You are the controller of recipient personal data; we are a processor. You will respond to recipient data-subject requests; we will reasonably assist.

Reply attribution. Replies, opt-outs, and complaints received against shared infrastructure may be attributed to you, to other customers, or to us collectively, and may affect shared reputation metrics. We may reroute, suppress, or block recipients across the whole customer base when we receive abuse or spam complaints.

Public leaderboards. distribute publishes campaign performance data on public-facing surfaces, including our marketing pages, public leaderboards (e.g. /performance, /benchmarks), blog posts, social media, investor decks, partner materials, and machine -readable feeds (sitemap, JSON-LD, API endpoints such as /v1/public/features/ranked). Published data may include, without limitation: your brand name, brand domain, brand logo; campaign counts; emails sent, opened, clicked, and replied; positive-reply counts and rates; cost-per-action metrics in aggregate or per campaign; ranked and unranked comparisons against other customers; and the categories, features, workflows, and AI models you use.

You consent. By creating an account and running campaigns, you grant us a perpetual, irrevocable, worldwide, royalty-free license to publish, display, distribute, and incorporate your performance data and brand identifiers (name, domain, logo) for the purposes above, including in promotional and marketing materials and for benchmarking against other customers.

No expectation of privacy on performance data.You acknowledge that aggregated and per-brand performance data is a core element of the Service’s public benchmarking proposition and that you cannot reasonably expect this data to remain confidential.

Opt-out. You may request that we redact your brand name and logo from public leaderboards by emailing support@distribute.you with the subject “Leaderboard Opt-Out”. We will redact identifiers within thirty (30) days of receipt. Aggregate, anonymized, and historical statistics may continue to include your data. Cached, third-party, and archived copies (search engines, AI scrapers, internet archives) are outside our control.

The Service uses large language models (LLMs) and other AI systems to generate emails, replies, pitches, summaries, qualifications, and other content. AI output can be inaccurate, hallucinated, biased, offensive, defamatory, or otherwise unfit for purpose. You are responsible for reviewing AI-generated content before it is sent if you have configured the Service to require approval, and for accepting the consequences of AI-generated content sent under fully automated configurations.

You will not use the Service to generate content that is illegal, defamatory, harassing, deceptive, fraudulent, infringing, or designed to evade spam filters or platform safeguards.

The Service relies on third-party providers, including without limitation Anthropic, OpenAI, Google, Apollo, Muck Rack, Featured, Postmark, Stripe, Clerk, Vercel, Neon, Railway, LinkedIn, X (Twitter), and others. We are not responsible for the availability, accuracy, or behavior of third-party services. Outages, rate limits, API changes, deprecations, and policy changes at any provider may degrade or interrupt the Service, change pricing, or require changes to your configuration without notice.

Your use of third-party services through the Service is also governed by those providers’ terms.

You will not, and will not attempt to:

• Use the Service to send unsolicited bulk email in violation of any anti-spam law.
• Contact recipients on suppression lists, who have unsubscribed, or who have not provided a lawful basis to be contacted.
• Send content that is defamatory, deceptive, harassing, infringing, obscene, fraudulent, or that promotes illegal goods or services.
• Use the Service to impersonate a third party or to misrepresent your affiliation, identity, or qualifications.
• Reverse-engineer, decompile, scrape, or extract data from the Service, except for your own data and except as permitted by the open-source license that covers our source code.
• Probe, attack, or interfere with the Service or any infrastructure we operate.
• Resell, sublicense, or white-label the Service without our prior written consent.
• Use the Service to compete by training a competing LLM, agent, or distribution automation product on output we generate.

You retain ownership of the content and data you submit to the Service (your “Customer Data”). You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, modify, and otherwise process your Customer Data solely as required to operate and improve the Service, including as described in Section 6 (Public Performance Data).

The Service, including all software, designs, models, datasets, documentation, trademarks, and content (excluding Customer Data and content licensed under open-source licenses we publish), is owned by us or our licensors and is protected by intellectual property laws. Except for the rights expressly granted in these Terms, no rights are transferred to you.

Portions of the Service are published under the MIT License at github.com/shamanic-technologies/distribute.you; use of the open-source code is governed by that license.

Our processing of personal data is described in our Privacy Policy. Where you direct us to process recipient personal data, you are the controller and we are the processor, and the data processing provisions of Section 5 apply.

Each party will protect the other’s non-public information using at least the degree of care it uses for its own confidential information of similar importance, and at least reasonable care. Confidential information does not include information that is or becomes public through no fault of the receiving party, that the receiving party already knew, or that the receiving party independently develops.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy of AI-generated content, deliverability of email or social messages, achievement of any performance metric, uninterrupted or error-free operation, or that defects will be corrected.

To the maximum extent permitted by law, in no event will we, our affiliates, or our agency partners be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, opportunity, or business, arising out of or related to the Service, even if we have been advised of the possibility of such damages.

Our aggregate liability for all claims arising out of or related to the Service in any twelve-month period will not exceed the greater of (a) the amounts you actually paid to us for the Service in the three (3) months immediately preceding the event giving rise to liability, or (b) one hundred U.S. dollars ($100).

You will defend, indemnify, and hold harmless Shamanic Technologies, its affiliates, agency partners, officers, employees, and contractors from and against any third-party claim, demand, loss, damage, liability, fine, settlement, cost, or expense (including reasonable attorneys’ fees) arising out of or related to: (a) your Customer Data; (b) outreach we sent on your behalf at your direction; (c) your violation of these Terms, applicable law, or third-party platform terms; (d) your product, service, website, or business; (e) your infringement of any third-party right; or (f) any spam, abuse, or unsubscribe complaint attributable to your campaigns.

We may suspend or terminate your account, at our sole discretion, with or without notice, for any reason, including without limitation: violation of these Terms; abusive behavior; spam or deliverability complaints; risk to our shared infrastructure or other customers; unpaid amounts; legal or regulatory requirement; or discontinuation of the Service. Upon termination, your right to use the Service ends immediately; we may delete your Customer Data after a reasonable retention period.

You may stop using the Service at any time by ceasing usage and disabling auto-reload. Sections that by their nature should survive termination (Sections 4–6, 10–16, 19–20) will survive.

We may modify these Terms at any time by posting an updated version at this URL and updating the “Last updated” date. If we make material changes we will use commercially reasonable efforts to notify you (e.g. in-app banner, email). Your continued use of the Service after changes take effect constitutes acceptance.

These Terms are governed by the laws of the State of Delaware, United States, excluding its conflict-of-laws rules. Each party submits to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute that is not subject to arbitration, and waives any objection to venue. Where required by law, your local consumer-protection rights are unaffected.

These Terms (together with the Privacy Policy and any order forms) are the entire agreement between you and us regarding the Service and supersede all prior agreements on the subject. If any provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our prior written consent; we may assign them freely. Neither party is liable for delays caused by events beyond its reasonable control (force majeure).

Questions about these Terms? Email support@distribute.you.